Empowering the Consumer

Posted by: AT&T Blog Team on July 28, 2010 at 6:34 pm

By Celia Nogales, Assistant Vice President of Regulatory

Today, CTIA – The Wireless Association, released an updated version of the “Consumer Code for Wireless Service.”  Developed seven years ago, the Code is designed to ensure consumers have the information they need in choosing and managing wireless services.  With the rapidly changing marketplace, consumers can choose from a wide, and ever expanding, variety of exciting mobile technologies and services.

AT&T has been a proud supporter of the Code since its inception and we are pleased to join CTIA and our fellow industry members in today’s effort.  The 2010 updates to the Code include critical changes that reflect the growing marketplace and address issues such as data usage and network management practices. 

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TOPICS: Wireless
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Walking the USF Beat

Posted by: Hank Hultquist on July 22, 2010 at 3:29 pm

If, like me, you’re in a sports fan diaspora (i.e., you grew up someplace else and continue to follow the teams you rooted for when you were a kid), you’re probably familiar with the feeling you get when the local paper has a full-length article about one of your teams.  It’s a mix of excitement (yay! they’re writing about the Sox) and concern (I just know they’re going to somehow get the story wrong).  Well, that’s pretty close to the feeling I had when I saw this story about universal service reform in The Washington Post the other day (If you have not noticed yet, USF is one of the “teams” I follow closely).  As it turned out, I got to indulge both emotions.

First, on the concern front, readers of the Post article may have gotten the misconception that the Federal Universal Service Fund (USF) spends more than $8 billion annually on subsidies for rural America. In fact, the parts of the fund that focus on rural/high cost areas, account for about $4.6 billion. The rest of the money is divided among the E-rate program, about $2.7 billion, (which funds services provided to schools and libraries), the Low-Income program, approx $1.2 billion, (which provides discounts to qualified low-income consumers), and the Rural Healthcare program, approx $214 million, (which funds eligible health care providers for services, including broadband).

Now, on to the excitement.  The WaPo article asked, but did not answer (at least not directly), a very interesting question.  Why is it that AT&T and Verizon, which are the largest recipients of USF dollars, are supporting fundamental changes in the FCC’s high-cost support mechanisms? I mean, why would anyone want to turn down free money?  While I can’t speak for Verizon, I can explain why AT&T wants these mechanisms changed (and don’t worry, I’m not going to say that it’s out of the goodness of our heart).  But, in order to do so in a way that makes sense, I’m first going to provide a little more detail about some of the component parts of the high-cost program. 

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AT&T Statement on Sen. Rockefeller and Public Safety Legislation

Posted by: AT&T Blog Team on July 21, 2010 at 5:05 pm

Background – Senator John D. (Jay) Rockefeller IV, Chairman of the U.S. Senate Commerce, Science, and Transportation Committee, today announced his intent to introduce the Public Safety Spectrum and Wireless Innovation Act. The following statement may be attributed to Tim McKone, AT&T Executive Vice President-Federal Relations.

“AT&T applauds Senator Rockefeller’s commitment to introduce the Public Safety Spectrum and Wireless Innovation Act.  Spectrum is a scarce and valuable national commodity, but we are encouraged by Senator Rockefeller’s action today that public safety will have sufficient resources to support a nationwide wireless broadband network.  It is vital that our first responders have access to a robust, interoperable network to ensure the public’s safety and preserve national security.   

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