Public’s Interest is in Improved Service,
Expanded LTE Wireless

Posted by: Joan Marsh on April 21, 2011 at 2:53 pm

Today, we filed some paperwork with the FCC – our official applications to transfer licenses from T-Mobile USA, Deutsche Telekom ’s U.S. subsidiary, to AT&T.  We also filed a public interest statement and some other supporting documents.  It’s certainly a lot to read so we tried to break it down into key points.  You can check out a comprehensive executive summary of our filing on our MobilizeEverything website.  

The bottom line is that our merger with T-Mobile USA will offer significant benefits to American consumers.  It will address capacity constraints that both of our companies face, which will enable the combined company to provide improved services in the many urban, suburban, and rural markets where the enormous surge in broadband usage is fast consuming available capacity.  What this means is fewer dropped calls, fewer failed call attempts, and better data throughput. 

Our subscribers have the highest percentage of data hungry smartphones among all U.S. wireless providers.  We’ve seen mobile data volumes on our network skyrocket by a staggering 8000% from 2007 to 2010…and we expect to see accelerating growth going forward. 

We’ve been working tirelessly to address this data explosion through a wide variety of means.  We have purchased additional spectrum on the secondary market; we have added thousands of cell sites and additional backhaul capacity to our network grid; we’ve deployed distributed antenna systems, we’ve built WiFi hot zones in heavy usage areas like Times Square and others, and we’ve set up more than 24,000 WiFi hotspots to off-load traffic from our mobile network.  Since 2008, AT&T has invested $21.1 billion in capital expenditures to upgrade its wireless network – $15 billion of it in the past two years alone. 

But it’s not enough.  AT&T faces severe spectrum and capacity constraints and cannot simply wait for the next major auction to address them.  T-Mobile USA also faces spectrum exhaust in certain markets.  If unaddressed, the network limitations and constraints confronting both of our companies would lead to more dropped and blocked calls, slower speeds, and access to fewer and less advanced technology platforms and applications. 

The merger will not literally create new spectrum but it will allow efficiencies in the use of spectrum that are the functional equivalent.  And those capacity gains translate into better service than either company could provide by itself.    

The merger will also give the combined company the scale, resources and spectrum that will enable it to commit to deploy LTE to more than 97 percent of Americans.  To put this in perspective, approximately 55 million more people will reap the benefits of mobile broadband than under our current network deployment plans.  This means new jobs and economic growth in the small towns and rural communities that need them most. 

With sharply declining prices, dazzling innovation, soaring output, enormous product differentiation, new entry, and fierce advertising, the intensity of the competition in the U.S. wireless marketplace is extraordinary.  And the market will remain every bit as dynamic and competitive after this merger. 

Indeed, by alleviating capacity constraints and expanding output, the transaction will increase competition.  Among the many providers that will continue to compete vigorously are Verizon Wireless, Sprint, MetroPCS, Leap, U.S. Cellular, Cellular South, Cincinnati Bell Wireless, Cox Communications.  And let’s not forget Clearwire, and that LightSquared plans to deploy a 4G LTE network covering 100 million people by the end of 2012, and 260 million by the end of 2015. 

With all of this competition, the absence of T-Mobile USA from the marketplace will not have a significant competitive impact.  In fact, as an independent competitor, T-Mobile USA would face serious challenges.  It has been losing market share the last two years, is confronting spectrum exhaust in certain markets with no ready means to acquire significant additional spectrum in the near term, and lacks a clear path to LTE.  At the same time, Deutsche Telekom must devote significant capital to its core business in Europe.  It was because of this difficult path that DT decided to look for new strategic options. 

To sum up, this merger will address serious capacity challenges on our networks; it will significantly advance this country’s wireless broadband goals; it will promote competition; and it will keep America on the cutting edge of wireless broadband technologies.  All of this will be good for consumers, for workers, for the economy and for both of the companies involved.

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Comments (13)

I think this is a whole pack of lies. I left AT&T because of lousy cellular service and even worse customer service. Your prices are outrageous and your product not worth crap. Aside from Verizon and Sprint, both of which are equally as horrid as cell phone companies I’ve never heard of any of the so-called competition that you say will remain. I hope that the FCC has some sense and prevents this merger from taking place. If it does not then I will be switching my service to Verizon. Not because I find the. Superior but because I hate AT&T. This takeover is the equivalent of Yugoslav buying Volkswagen and trying to tell the public that it’s a good idea.

London Yerta April 25, 2011 at 3:52 am

This doesn’t pass the stink test. AT&T is attempting to create a monopoly on the GSM phone market in the US. If they are allowed to do so, by whatever means it takes these days to circumvent anti-trust, anti-monopoly laws it will be bad for the American public. They will have no competition and be able to charge whatever it is they decide.

Tim Wedding April 25, 2011 at 2:40 pm

Yes, I paid 4 early termination fees to get away from AT&T & have been extremely happy with TMobile over the last 8-10 yrs. Now you want me to go back and pay prices that are much higher for a bad network & customer service? Not a chance! I have locked in my TMobile price for the next 2 yrs & when that is up, I will take my 5 lines of service else where it this goes thru. NEVER GOING BACK TO AT&T!

Porter Brown April 25, 2011 at 2:42 pm

You want to talk about creating and sustaining jobs? AT&T laid off 16k workers in 2010 alone. That doesn’t give you much credibility on the subject. What do T-Mobile’s roughly 42,000 employees have to look forward to in this merger? Pink slips? How about you address that, since these are the people on the front lines who will be directly impacted immediately.

You want to talk about the market remaining every bit as dynamic and competitive after this merger? Yeah — that’s easy to talk about when you become the largest carrier in the country. This is a bold-faced lie — the market will *not* be every bit as dynamic and competitive, regardless of you referencing tiny regional carriers as “competition”. Why not throw in all the MVNOs, too?

I’m sorry, while there may be potential benefits, this merger is largely not in the public’s best interest. But, it’ll probably be approved. Why? Because lawmakers own so much stock in AT&T, they can’t afford to block it! You’ve got several members of Congress that all own more than $100k in stock, and John Kerry (D) from Massachusetts with $1.2 million! Can you say conflict of interest??

MikeB April 25, 2011 at 5:10 pm

Our company moved 36 lines of service away from AT&T after years of high bills. With T-Mobile our company cut the cellular bill in half with a minute sharing plan. AT&T account managers consitantly stalled implementing a similar plan with our company by claiming an ‘assessment’ was needed and then switch managers while in process. The Cingular account (which is how we ended up with AT&T) seemed to take forever to integrate with their systems. This left hard-work and pleasent customer service reps taking upwards of 30 minutes to complete simple changes. This merger will be very bad for consumers.

Adam Kirkpatrick April 27, 2011 at 3:07 pm

Within three minutes of being on the phone with T-Mobile’s customer service after 10 years nearly 10 years with Cingular/AT&T, I knew I’d made the right switch. And I chastened myself for having waited so long as I recalled all the truly horrifying customer service experiences I’d had with AT&T.

The prosect of having to revert to that is…nauseating.

I supposes I should start a rainy day fund both for the higher prices I’m sure will soon follow, and for the blood pressure meds I’m going to need dealing with you jokers again…

What a bloody disappointment…

-John

JohnK April 30, 2011 at 9:17 am

I was on a family plan with AT&T and was billed first month $240, next month $160, which I paid, and then finally $156 – which I did not, on a 2-line deal for $80. AT&T said my phones would work at my home, but they don’t. I cancelled for breach of contract and terrible customer service and switched to T-Mobile, which provides 1500 minutes and text and 30 MB data, all for $30 PER MONTH AND NO CONTRACT! If AT&T is allowed to merge with T-Mobile my rate will go up and the service will suffer. T-Mobile has a great 4G network, which AT&T needs badly since their network is so far behind. This merger is NOT in the public’s best interest, and should be denied by the FCC. I am preparing a formal complaint to FCC regulators that if they approve this merger, competition will suffer.

Thomas L Stanley May 1, 2011 at 2:51 am

Since T-Mobile wasn’t going to roll out an LTE network of its own, that just proves that it didn’t have the resources to be an effective competitor on the national stage. It was using aggressive pricing to make up for what it lacked in technological capacity.

I respect the fact that AT&T’s relatively high prices are an investment in the scale and quality of network they maintain, and I look forward to seeing that increase after the T-Mobile merger goes through.

Building an effective national wireless network isn’t cheap, and AT&T can use all the size it can get going forward as it competes with Verizon, which has benefitted from more than a few acquisitions of its own.

Omar May 2, 2011 at 12:08 am

Hopefully after merging with T-Mobile, customer service will improve many-fold. Last I heard the issues with costumer service came from the SBC side of the merger that created what we now know as AT&T:

They do their job, but they really should not be interacting directly with customers from what I see.

Personally, I have not had any issues with any customer service reps in my 4 years with AT&T/Cingular.

Jonathan Eddy May 2, 2011 at 12:21 am

Omar,
Your comment is funny…”I respect the fact that AT&T’s relatively high prices are an investment in the scale and quality of network they maintain, and I look forward to seeing that increase after the T-Mobile merger goes through.” You like paying high prices for a poor planning & even a poorer network? You must be extremely rich, work for AT&T, or need help.

AT&T hasn’t invested in their network despite what you see on commercials, so they are trying to buy T-Mobile’s for $39 Billion when they could build their own for $8-$10 Billion, thus creating thousands of jobs and helping their Republican friends get elected in 2012. As of now, it’s going to be extremely hard for a Republican to be President as Obama finally nailed Osama with a double tap (kudos’s to Obama on that one).

Hell, I know my parts of my family are pissed about this planned deal and they own a lot of AT&T stock and some work for them as well. This is a bad move for investors (aka…waste of money, especially if they divest markets and half of the subscriber base to get the deal passed), if they want to make a solid move they should buy enough Apple stock where they can control the iphone and ipad from here on out.

I doubt they will get to keep both Qualcomm’s ($2B) spectrum and T-Mobile USA’s ($39B). Qualcomm’s spectrum is more valuable and will help with AT&T’s LTE roll out.

Mark May 5, 2011 at 5:46 pm

More empty rhetoric from AT&T and false claims that reducing competition and consumer choice magically translate into increased competition. AT&T’s new data caps unfairly exempt its own video and voice services and are designed to hurt competitors like Netflix, Hulu etc that compete with AT&T and cable companies in offering online video streaming services. I am tired of hearing public utility companies complain of being regulated as public utility providers. This hurts innovators and users. We need an Open Internet that levels the playing field for noncommercial and nonprofit groups as well. If AT&T wants to impose data caps its services should not be exempt from such caps. This is ISP discrimination! I oppose data caps and urge AT&T to invest more in increasing its network capacity — it has enough spectrum it just needs to invest more in its networks than they do currently. I oppose the AT&T T Mobil merger!

Maneesh Pangasa May 10, 2011 at 9:18 pm

I have T-Mobile now and I would never go back to ATT due to a large bill I got while overseas and on active duty in the US military. It was 1993 and I was charged for phone calls to a South American country which I did not make and further more I was not even in the US. I had proof of this fact but still I was made to pay for calls I did not make. Someone changed the calls to my phone number. So, ATT sucks and I have never used ATT ever since. If the takeover happens that ATT takes over T-Mobile I will leave cur short my contract no matter the cost. Or even better this time I will not pay to get out of my contract – how about that for getting even. Again ATT sucks and right now they cannot take care of their customers. So, going bigger is not always better, like I said look out ATT is only in it for the money and not the customer….again the suck as a company and wuill not make things better for the consumer only worse.

KWT May 19, 2011 at 11:41 am

I like how most of the comments citing poor customer service are experences from 5-10 years ago. The customer service is exactly why I went to AT&T. I was with Alltel for 6 years and when they merged with Verizon I tried it out for a bit, but the customer service was horrible, and I didn’t even get signal in my own home, but AT&T had me covered. Their reps have always been pleasant and helpful in the stores and on the phone.

Mike Loflin June 23, 2011 at 9:50 am

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