Posted by: Bob Quinn on July 16, 2012 at 9:19 am
On Friday, we filed comments with the Federal Communications Commission (FCC) on privacy issues in today’s mobile world. In May, the Commission put out a public notice seeking information on the measures wireless service providers take to protect customers’ information on mobile devices. As the Commission acknowledges, the wireless marketplace today is a far cry from what it was five years ago when the agency last looked into this area.
In addition to wireless service providers, the whole wireless ecosystem has evolved to include device manufacturers, OS and social networking platform providers, search engines and browsers, and application developers – all of whom play critical roles in protecting the privacy and security of consumers’ personal information.
Think about the extraordinary range of services available to consumers on their mobile device these days, including talking on the phone, sending e-mails and text messages, a dizzying array of apps, posting on their favorite social networking site, surfing the Internet to see what their favorite bloggers have to say, tweeting or following their friends’ tweets, watching videos, listening to music, seeing what great restaurants are nearby, getting directions on a map to that new boutique your friend just tweeted on, sharing and storing photos, and much more.
Posted by: AT&T Blog Team on June 22, 2012 at 3:14 pm
The following statement may be attributed to Tim McKone, AT&T Executive Vice President of Federal Relations:
“The security of our customers’ personal information is of utmost importance to us and is a priority in how we conduct our business. That is why we are pleased by Senator Toomey’s thoughtful and comprehensive bill, the ‘Data Security and Breach Notification Act of 2012.’ It is a common sense bill that will eliminate uncertainties and ultimately consumer confusion by establishing uniform requirements.”
Posted by: AT&T Blog Team on April 10, 2012 at 10:35 am
By Jim Bugel, AT&T Assistant Vice President, Public Safety and Homeland Security
The theft of wireless devices is a complicated issue that we take very seriously, which is why we were pleased to join Chairman Genachowski at the FCC’s event today and to be part of CTIA’s announcement on the wireless industry’s efforts to tackle the many challenges concerning stolen devices.
We have been working with carriers, manufacturers, OS providers, governments and law enforcement for some time now on finding a comprehensive solution that helps the law enforcement community do their job but that wireless carriers are able to quickly implement from a technical standpoint.
Building on today’s industry-wide commitment, AT&T will launch a new website designed to better educate our customers on how to protect their device and personal information, and what to do should their device be stolen. We think the new website, which will be up and running in the next few weeks, will be a valuable tool for our customers, as well as for consumers in general.
And to ensure that our customers understand the importance of password protecting their device, we’re going to provide helpful reminders to take this critical step when customers purchase their devices, through subsequent e-mails and text messages, and in bill inserts. And information on apps that help monitor devices, and protect information, will be readily available.
But we won’t stop there.